We are looking for a Customer Service Superstar to provide product support and join a supportive team environment. This is an opportunity to begin a corporate career or start a career with a great company. No experience is required for this role and full training will be provided.
More about the role:
- Learn about the company products and provide basic product support to customers.
- Answer inbound calls and respond to emails/livechat queries.
- Provide excellent customer service ensuring positive interactions for all customers.
- Escalate issues to the relevant teams when needed.
- Take part in training courses when required.
Who we are looking for:
- A Great Communicator - Someone with strong communication skills both over the phone and via email/livechat.
- A Team Player - Someone who the team can rely on and will get along well with those they are working with.
- Strong Customer Service skills and a Commitment to Excellence - A background in retail, hospitality, call centre or reception type roles is not necessary but will have you well equipped for a role like this.
- Technology Proficience - Basic efficiency in computer systems will be required to be succesful in this role.
- Excellent Attendance and Time Keeping - A perfect track record of attendance and punctuality.
$50,000 – $55,000 per year
Central Agency, LLC is a solution for companies that need a flexible and reliable workforce. We understand that production workload can vary from time to time. Understanding this, we are fully capable of providing qualities workforce. We have established stellar reputation as an honest and reliable staffing agency amongst our respectable clients and our employees.
At Central Agency, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact at our website www.centralagencygroup.com
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.